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NETiDENT Prism
AI-Assisted Incident Analysis & Root Cause
AI-Assisted Incident Analysis & Root Cause
app.netident.io/prism
Incident Analysis P1 live
Ask Prism…
-3
Open incidents
9
98% noise↓
Alerts grouped
1,482
-41%
Median MTTA
2.4m
now
P1 active
1
Correlated timelineINC-4821
09:14:02iNPMagg-sw-04 CPU 88% sustained
09:14:20PathViewPayments path +6.8ms via agg-sw-04
09:14:51iFlowBulk transfer spike on Te1/1
09:15:09iNPMPo2 member down — capacity halved
09:15:30Prism12 alerts correlated → 1 incident
AI root cause
Po2 LAG member failure on agg-sw-0486%
Bulk backup saturating uplink41%
Upstream MPLS jitter18%
86% confidence · Po2 LAG failure
Incident summary AI generated
Aggregation switch agg-sw-04 lost a LACP member on Po2 at 09:15, halving uplink capacity.
Backup traffic then saturated the remaining link, adding 6.8 ms to the Payments path.
14 downstream services degraded; no full outage. Recommend failing backup to wan-rtr-07.
Impact & priority
PriorityP1
Services14 affected
Sites3
Users~2,400
Product mockup — representative of the PRISM interface.
Overview
Transforms raw alerts into structured incidents with clear context, timeline, business impact, and recommended actions to reduce MTTA and MTTR.
Key capabilities
- Alert correlation & event grouping
- Root cause candidate identification
- Service impact & priority scoring
- Technical & executive incident summaries
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